Planned internal audits to ensure your system conforms with planned arrangements and the ISO 9000 standard see 8.1 Planning of Product Realisation, the requirements of this standard and the requirements of the QMS. Also that the QMS is implemented and maintained
This is not only more subjective, but much more intensive, many auditors of certification bodies are not being retained as they are not considered capable of maintaining standards. The use of external consultants to conduct internal audits is already rising, but it set to rise further with the onset of ISO 9001:2015.
Audit should be planned with importance of the individual processes in mind as well as the results of previous audits showing areas of weakness.
The audit criteria, scope, frequency and methods shall be defined.
Auditors should conduct audits impartially and not audit their own work – you must get someone else to do it for you!
Responsibilities and requirements for audits (including record keeping) should be established.
Corrective actions should be undertaken without delay by those responsible and follow up activities shall include
checking actions actually worked and then reporting this to management.
Note with the new standard a documented procedure is not mandatory – just the effective keeping of records and subsequent actions in order to demonstrate an adequate audit program.
Our latest newsletter reflects the requirements of auditing all types of management systems Auditing Newletters